General Conditions

Returns are accepted only when:

  • The product is in excellent condition.

  • It has not been opened, used, or handled.

  • It retains its complete original packaging.

  • The request is made within 24 hours of delivery.

Non-Eligible Products for Return

Returns do not apply in the following cases:

  • Opened products.

  • Used products.

  • Products altered or damaged by the customer.

  • Products without original packaging.

  • Requests made outside the established timeframe.

Review Process

Once the returned product is received, a physical inspection will be conducted. If it meets the established conditions, the corresponding refund will be issued using the original payment method.

Shipping costs are non-refundable.