Yes. Our products are designed to integrate into your daily personal care routine. They are formulated with natural ingredients and quality components, thoughtfully created to support your skin with consistency. We always recommend following the instructions provided with each product.
At Bella Piel, we use naturally sourced ingredients and carefully selected active components such as rosehip oil, hyaluronic acid, and tea tree oil, among others. Each formula is designed to provide a balanced experience suitable for daily care.
No. Bella Piel products are not medications and do not replace dermatological treatments. They are intended for personal care and external use only.
If you have a specific condition or sensitivity, we recommend consulting a specialist beforehand.
Yes. In addition to our official store, Bella Piel is available on authorized platforms such as Amazon and Mercado Libre.
You may choose the purchasing channel that best fits your preference and payment method, while maintaining the same quality and commitment.
Placing an order with Bella Piel is simple:
Select your product.
Add it to your cart.
Complete your shipping information.
Choose your payment method.
Confirm your order.
Once confirmed, you will receive an email with your purchase details.
Yes. We ship throughout the Mexican Republic using third-party courier services.
Orders are processed within 1 to 3 business days.
Estimated delivery time ranges from 2 to 7 business days, depending on the destination and courier service.
Once payment has been confirmed and the order has been processed, modifications or cancellations are not possible. We recommend carefully reviewing your information before completing your purchase.
Exchanges or refunds are only considered when the product is returned to our facilities in excellent condition, sealed, unopened, unused, and in its original packaging.
Returns are not accepted for opened, used, or damaged products.
We recommend inspecting the package at the time of delivery.
If visible damage is detected, it must be reported directly to the courier company and we must be notified within the first 24 hours, including photographic evidence, so we can assist you with the corresponding follow-up process.
Your information is handled in accordance with our Privacy Notice. We implement administrative and technical security measures to protect your data and use it solely for purposes related to your purchase and customer support.
You may contact us through:
Email: [email protected]
Customer service hours: Monday to Friday, 9:00 a.m. – 5:00 p.m.
Our team will be happy to assist you.
